Return & Cancellation Policy

General Information

The Products & Services of are technical in nature. They require in-depth understanding of the products and services. It shall be the responsibility of the purchaser / clients to understand the uses and benefits of the products and services before purchase. It shall be the responsibility of the client / purchaser to read the specification, descriptions and educate themselves on the usage / operation of the product and services before making such purchase(s). and / or its partners shall not be liable to refund / return / cancel the product / services on this ground. All 3D printers, scanners, machines and / or all products and services marketed / delivered by us are sold and shipped, are covered under manufacturer(s) warranty. If a product you received is defective / damaged / non-operable, it will be covered under manufacturer’s warranty and we facilitate the replacement of parts by invoking the warranty clause as laid down by each manufacturer in their terms and conditions or warranty clause. But we don´t accept the refund / return of printers once we have processed the order.

Most of the products sold by are covered under the Manufacturer´s warranty. won´t be offering any additional warranty than what is listed by the manufacturer and it is clearly communicated during the sale. So, accept return of products unless the same is authorized / compensated by the manufacturer or distributor. can facilitate the warranty claim and act on behalf of customer to get the products replaced from manufacturer. shall provide technical support or product support only as directed by the principal / manufacturer / distributor.

These products are strictly for learning, designing & commercial use only. is not responsible for any damage, loss, dispute or accident arising due to usage or handling of our products. Shipping Charges, Inspection Charges, Taxes, Duties & Levies shall not be refunded in any case.

Once the customer places the order we shall contact the customer to confirm the order. Once the customer confirms the order, we shall go ahead and place the order immediately. After the confirmation, customer can not cancel the order in principle. Customer can still reach us if he wants to cancel the order after confirmation. It shall be the right of to accept refusal of the reserves the right to refund of payment of such order(s) after deductio of expenses on account of the customer. All decision by shall be final and binding on the customer. If the order has been processed and ready for delivery, in such case, return of products shall be denied by unless the product is sold to another fulfilling customer. No return / refund or cancellation of order shall be accepted on ground of delay due to customs clearance, manufactuer´s delay in production, shipment delays, force majeure and / or delay due to Act of God and / or delays not envisaged by checked the cancellation message.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy and terms of service, return, cancellation, refund policies. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. Changes to the Return, Cancellation, Sales Terms and Condition / Statement. We reserve the right to change these statement(s) from time to time and will post any revisions on our Website and may also provide notice to you through the service or via email. Therefore we encourage you to check the Website often to read the latest version. Use of information we collect now is subject to the Privacy Statement in effect at the time such information is used.

Contact Us

In case you have any questions or comments regarding these Terms and Conditions, please send us an email to [email protected] with the subject: RETURN REFUND POLICY.
[email protected]